Category Archives: Advisory

What Type of Customer Relationship Builds Value for Your Business?

This month, we’re moving into ‘Customer Relationships’, the fourth part in a nine-part series on the Business Model Canvas.  Customer Relationships are the different types of relationships we can have with our customer segments, how costly they are, and how they align with the rest of our business model. There are six specific categories of

The Keys to Keeping Your Business Action Plan on Target

How are you progressing toward the plans you set for your business this year?  Most all business owners and management teams start each year with a set of goals/objectives that they intend to achieve for the year.  Those goals/objectives are supported by strategies, and those strategies are supported by action plans.  Now that we’re about one-third